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Case Study: Expert guidance in drafting a Will with a personal touch

Posted onNovember 18, 2024

The Challenge

Our client, a professional nearing retirement, was seeking to create their first Will. Although they had put off doing so for some time due to its sensitive nature, they understood the importance of ensuring their wishes were properly documented. However, they were daunted by the task, and wanted guidance from a legal professional who could not only provide expert legal advice but also make the experience as comfortable as possible.

The Solution

Christine Bateman, one of our experienced Wills specialists, took on the case. From the initial consultation Christine made it a priority to understand the client’s specific needs and concerns. She explained all the options available in plain English and she broke down the complexities of making a Will into clear, manageable steps.

Throughout the process, Christine maintained a caring, supportive atmosphere, making sure the client felt comfortable discussing their wishes. By combining her in-depth legal knowledge with an open, friendly approach, she was able to turn a potentially formidable task into a seamless and straightforward experience.

The Result

With Christine’s guidance, the client successfully completed their first Will, feeling confident that their intentions were accurately captured.

The client expressed deep appreciation for the thoughtful, yet light, touch Christine brought to what can often be a heavy topic.

The process was smooth, efficient, and left the client fully satisfied, leading them to highly recommend Christine's services.

How We Can Help You

If you are looking to create your Will with expert guidance and a personal approach, we can help you with our efficient Wills service. We have a dedicated team of lawyers who can handle all the legal aspects of your matter, from start to finish. We offer fixed fees, transparent costs, and regular updates. Contact us today.

Mr Jerome Soucek provided us an exemplary professional service. He was very courteous, knowledgeable and very approachable.
Thank you Andrew. I am beyond delighted!! Breathing a huge sigh of relief. Whopping thanks
We are all very grateful for the tremendous amount of work that you have done and the total attention to detail that you have shown. You are a pleasure to do business with
A very friendly efficient service with tireless attention to detail throughout, excellent.
Thank you for giving such excellent service and for steering us through the legal situation with which we were confronted. Andrew Flagg was professional, yet approachable. Explained the intricacies of the law in clear terms and was endlessly patient with our questions. Thank you Andrew, you have been brilliant!
I would recommend Stephen Rimmer to anyone who required solicitor help. Jack Prosser was such a great help to us as we tried to buy a property. Jack always gave great detail which we could understand and was very quick at replying to any queries we had. In the future, I will certainly be using Stephen Rimmer/Jack Prosser again.
We have just completed on our house sale and purchase with Jack, he has been totally amazing and gone over and above to get our house sale through. I would highly recommend him and will definitely be using him for future conveyancing needs. Thank you so much.
Jack has been invaluable in making sure our sale/purchase went through, demonstrating endless patience and professionalism. We wouldn’t use anyone else in the future!
She was well informed and did her homework on the case before seeing me. She was on site and didn’t fill my brain with jargon.
Fantastic service, very supportive and reassuring.
Most professional, considerate, empathetic and competent. Thank you very much!
A repeated but well meant ‘Thank you’, I appreciated your sensitive and supportive manner in handling my defence.
…charming, encouraging and very professional.
…shown immense kindness and confidence. Throughout the court case it was clear what an incredibly bright and gifted advocate you are. Thanks to you I am still employed in the job I love, I owe you a huge debt.
Thank you for your calming influence and advice as well as your expertise. Thank you very much indeed for all you have done.
Thank you again for your excellent representation, we can’t thank you enough!
You have been informative, very helpful and spot on!
Jay is a fantastic Lawyer, he definitely loves what he does and he’s very skilful and awesome.
Thank you so much for saving my life! You treated this case like your baby right from the first day and you supported me all through the way. Those memories of the 2 weeks of trial would stay with me till I die, I kept wondering what would happen to my children if I lost this case, but you kept me strong with your words and your dedication to your job is outstanding. I am forever indebted to you Jay, I owe you so much!
Jay was exceptional throughout. In the most difficult circumstances, I could not have asked for a more experienced, competent or reassuring team on my side.