Our approach to client continuity during coronavirus

Posted onMarch 18, 2020

All of us at Stephen Rimmer LLP want to reassure our clients that we continue to work as usual and are here for you. The Government has re-introduced some Covid restrictions in England "Plan B" and we continue to take a cautious approach with 'business as usual' as far as possible.

We understand that this is a difficult time both emotionally and financially and we remain committed to supporting our clients and local businesses through these challenging times.

Please note therefore;

All our staff continue to work either in the office or remotely to ensure service continuity for our clients.
We ask clients to have telephone or virtual meetings (we can facilitate this as necessary) rather than attending the office in person
We urge visitors to our building to continue wearing a face covering (unless exempt)
We would request that you pay money to us by bank transfer rather than send a cheque
We continue to review the Department of Health's guidelines and should any of our staff test positive for Coronavirus or show signs of Covid-19 such as a high temperature, new continuous cough or loss of smell or taste they will self-isolate.

Low infection rates will help ensure we have the staff available to provide our services and we continue to closely monitor the government's advice and will respond and take further steps as and when required.

If you have lost someone in your family due to Covid our team could help you to get answers by becoming part of the public inquiry.

If your matter is an emergency call 01323 644222 or email enquiries@stephenrimmer.com and we endeavour to help you as much as possible.

As a business we are totally committed to our staff and clients health and wellbeing. With your help we can try to limit the spread and effects of this virus.

Mr Jerome Soucek provided us an exemplary professional service. He was very courteous, knowledgeable and very approachable.
Thank you Andrew. I am beyond delighted!! Breathing a huge sigh of relief. Whopping thanks
We are all very grateful for the tremendous amount of work that you have done and the total attention to detail that you have shown. You are a pleasure to do business with
A very friendly efficient service with tireless attention to detail throughout, excellent.
Thank you for giving such excellent service and for steering us through the legal situation with which we were confronted. Andrew Flagg was professional, yet approachable. Explained the intricacies of the law in clear terms and was endlessly patient with our questions. Thank you Andrew, you have been brilliant!
I would recommend Stephen Rimmer to anyone who required solicitor help. Jack Prosser was such a great help to us as we tried to buy a property. Jack always gave great detail which we could understand and was very quick at replying to any queries we had. In the future, I will certainly be using Stephen Rimmer/Jack Prosser again.
We have just completed on our house sale and purchase with Jack, he has been totally amazing and gone over and above to get our house sale through. I would highly recommend him and will definitely be using him for future conveyancing needs. Thank you so much.
Jack has been invaluable in making sure our sale/purchase went through, demonstrating endless patience and professionalism. We wouldn’t use anyone else in the future!
She was well informed and did her homework on the case before seeing me. She was on site and didn’t fill my brain with jargon.
Fantastic service, very supportive and reassuring.
Most professional, considerate, empathetic and competent. Thank you very much!
A repeated but well meant ‘Thank you’, I appreciated your sensitive and supportive manner in handling my defence.
…charming, encouraging and very professional.
…shown immense kindness and confidence. Throughout the court case it was clear what an incredibly bright and gifted advocate you are. Thanks to you I am still employed in the job I love, I owe you a huge debt.
Thank you for your calming influence and advice as well as your expertise. Thank you very much indeed for all you have done.
Thank you again for your excellent representation, we can’t thank you enough!
You have been informative, very helpful and spot on!
Jay is a fantastic Lawyer, he definitely loves what he does and he’s very skilful and awesome.
Thank you so much for saving my life! You treated this case like your baby right from the first day and you supported me all through the way. Those memories of the 2 weeks of trial would stay with me till I die, I kept wondering what would happen to my children if I lost this case, but you kept me strong with your words and your dedication to your job is outstanding. I am forever indebted to you Jay, I owe you so much!
Jay was exceptional throughout. In the most difficult circumstances, I could not have asked for a more experienced, competent or reassuring team on my side.